Fathom delivers the highest quality text analytics with AI + human expertise, cutting analysis time by 75%+ for top agencies and brands.
Featured in 2025 Buyer’s Guide for User Research
Highest quality coding
Nuance, detail & accuracy
Save time & money
Always human-in-the-loop
Intuitive & powerful analytics
All-in-one platform
Mobile usability testing
Participant CRM
Physical product testing
Product analytics
Research repository
Role-based tagging & alerts
Text & sentiment analytics
Unmoderated testing tools
Web usability testing
Fathom is a text analytics platform for researchers who require the highest quality insights from open-ended data.
Trusted by top agencies and leading brands, Fathom reduces analysis and reporting time by over 75%, while uncovering deeper insights from customer feedback and survey responses.
By combining advanced AI with expert human oversight, Fathom ensures unmatched nuance, accuracy, and precision in every analysis.
Whether creating custom or applying consistent code frames, Fathom allows you to analyze open-ends with the rigor of closed-ended data, helping you segment by key variables, identify behavioral drivers, and track trends over time to unlock net-new value.
Our services include:
By choosing Fathom, organizations can swiftly transform complex qualitative data into clear, actionable insights, driving informed decisions and fostering meaningful connections with their communities.
Solution deployment
Cloud, SaaS, Web-Based
Managed service
Pricing details
Free trial
Monthly subscription
Annual subscription
Support
Email / Help desk
FAQs / Forum
Knowledge base
Live chat
Phone
Training
Custom
Documentation
Live online
On demand
Videos
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