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Fathom

Fathom delivers the highest quality text analytics with AI + human expertise, cutting analysis time by 75%+ for top agencies and brands.

Data & Analytics

Software & Technology

Quantitative Research

Featured in 2025 Buyer’s Guide for User Research

Why choose Us

Highest quality coding

Nuance, detail & accuracy

Save time & money

Always human-in-the-loop

Intuitive & powerful analytics

Features and attributes

All-in-one platform

Mobile usability testing

Participant CRM

Physical product testing

Product analytics

Research repository

Role-based tagging & alerts

Text & sentiment analytics

Unmoderated testing tools

Web usability testing

What is Fathom?

Fathom is a text analytics platform for researchers who require the highest quality insights from open-ended data.

Trusted by top agencies and leading brands, Fathom reduces analysis and reporting time by over 75%, while uncovering deeper insights from customer feedback and survey responses.

By combining advanced AI with expert human oversight, Fathom ensures unmatched nuance, accuracy, and precision in every analysis.

Whether creating custom or applying consistent code frames, Fathom allows you to analyze open-ends with the rigor of closed-ended data, helping you segment by key variables, identify behavioral drivers, and track trends over time to unlock net-new value.

Our services include:

  1. Open-Ended Response Analysis: Efficiently process and interpret vast amounts of qualitative data from surveys, feedback forms, and social media.
  2. Thematic Coding Automation: Reduce analysis time by 75% with automated, high-quality thematic coding.
  3. Customizable Insights Reporting: Generate detailed reports tailored to specific research needs and objectives.
  4. Seamless Integration: Easily incorporate Fathom into existing workflows and data collection tools.
  5. Data Security and Compliance: Benefit from SOC2 certification and adherence to global data privacy regulations, ensuring robust data protection.

By choosing Fathom, organizations can swiftly transform complex qualitative data into clear, actionable insights, driving informed decisions and fostering meaningful connections with their communities.

Research Software and Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Managed service

Pricing details

Free trial

Monthly subscription

Annual subscription

Support

Email / Help desk

FAQs / Forum

Knowledge base

Live chat

Phone

Training

Custom

Documentation

Live online

On demand

Videos

Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Fathom

INFO

9335 Eric Pl NE

Building A

Bainbridge Island, WA,
United States

90210

Metro: Seattle (WA)

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Tovah Paglaro

COO