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Customer Experience Research

23 results are displayed in randomized alpha order, starting with "V", after featured listings.


Indeemo
Indeemo

Indeemo’s Mobile Ethnography App & Online Qualitative Research Platform makes it easy to capture authentic, in-context, in-the-moment behaviours.

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View all case studies by Bottom Line Market Research & Consulting
C3Research
C3Research

C3Research is a strategic marketing research and consulting firm specializing in brand research, customer value measurement, and business research.

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Campos
Campos

We are a research driven strategy firm specializing in brand planning, customer experience, and strategic planning and innovation.

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Qualtrics
Qualtrics

Qualtrics is the world’s leading enterprise survey technology provider, making it easy to capture real-time customer, market and employee insights.

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The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

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