Customer Experience Research

25 results are displayed in randomized alpha order, starting with "I", after featured listings.


Indeemo
Indeemo

Indeemo’s Mobile Ethnography App & Online Qualitative Research Platform makes it easy to capture authentic, in-context, in-the-moment behaviours.

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Campos
Campos

We are a research driven strategy firm specializing in brand planning, customer experience, and strategic planning and innovation.

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Concentrix
Concentrix

Our VOC survey technology, analytic services and consulting expertise have helped some of the world's best brands deliver better customer experiences.

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Escalent
Escalent

Escalent is a top human behavior and analytics firm specializing in industries facing disruption and business transformation.

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QualSights

End-to-end qualitative insights platform providing a dramatically faster and more affordable way to generate deeper consumer insights at global scale.

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Qualtrics
Qualtrics

Qualtrics is the world’s leading enterprise survey technology provider, making it easy to capture real-time customer, market and employee insights.

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The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

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