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Discuss serves the world’s leading brands & agencies with the only research platform offering both AI-led and human-led interviews and insights.

Qualitative Research

Software & Technology

Qualitative Consultant

Featured in "Buyer's Guides"

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Last updated on October 20th, 2025

Why choose Us

AI-led & human-led interviews

GenAI Agents to scale insights

Unlimited research model

Central hub for qual

Global research capabilities

Features and attributes

All-in-one platform

All-in-one suite

Asset management

Asynchronous platform

Behavioral capabilities

Brand management

Brand monitoring

Collaboration & workflow

Custom dashboards

Custom tracking surveys

E-commerce

Emotion & sentiment in video

Gen AI summaries & insights

Ideation and co-creation tools

Image identification

Integration w. marketing tools

Mobile ethnography

Mobile platform

Mobile usability testing

Mobile UX and accessibility

Multisource data integration

Natural language queries

Normative database

Omnibus brand tracking

Omnichannel

Participant CRM

Physical product testing

Physical store

Product analytics

Proprietary data

Qual & quant integration

Qual-at-scale platform

Real-time tracking & alerts

Research repository

Role-based tagging & alerts

Synchronous platform

Syndicated brand panels

Templated & automated testing

Text & sentiment analytics

Transcription quality

Unmoderated testing tools

Visual analysis tools

VR / AR

Web usability testing

What is Discuss?

Discuss is the only research platform that combines human-led and AI-powered interviews, analysis, and insights in one seamless experience. We eliminate the cost and complexity of traditional research, giving insights, marketing, and product teams the flexibility to scale fast with AI Agents, go deeper with human-led research, or blend both in a single workflow. Our end-to-end platform includes global participant recruitment, live and asynchronous interviews, and a suite of generative AI Agents that help with everything from project setup to session moderation to insight extraction. With Discuss, turn hours of conversation into themes, summaries, highlight reels, and actionable direction in minutes. Whether you're validating concepts, exploring new markets, or capturing unfiltered customer voice, Discuss helps you move from question to confident decision faster. We’re trusted by global brands and agencies like Meta, 3M, HelloFresh, PepsiCo, Mastercard, REI, Mondelez, Suntory Global Spirits, Ipsos, Human8, and Buzzback. Discuss is the smarter, simpler path to deeper consumer understanding and better business decisions.

Recognition

HIPAA Compliant

Research Software and Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Desktop

Mobile

Pricing details

Annual subscription

Free trial

Free version

Monthly subscription

One-time license

Pricing per user

Free trial

Free version

Support

Email / Help desk

FAQs / Forum

Live chat

Knowledge base

Training

Live online

Videos

Custom

Documentation

On demand

Market Research Products

Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Discuss

Published on Greenbook

6 results

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Future-Proof Your GenAI Strategy for Qualitative Research
The Prompt

Future-Proof Your GenAI Strategy for Qualitative Research

Learn how GenAI transforms qualitative research, from discussion guides to insights. Learn key considerations for choosing the right GenAI solution fo...

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss

Online Tools Democratize Qualitative Research, Boost Customer Closeness and Participation
Qualitative Research

Online Tools Democratize Qualitative Research, Boost Customer Closeness and Participation

The increasing shift to use of online research tools.

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss

The Changing Ways We Eat

The Changing Ways We Eat

Quick service restaurants need to stand out in food delivery apps to stay relevant

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss

Market Research FAQs with Expert Insights

Greenbook experts provide answers to a wide range of questions, both common and uncommon, about market research and analytics that connect to the kinds of services and expertise Discuss offers.

Prepared by Greenbook editors. Technology was used in the editorial process.

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