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Tru Market

Tru Market leverages Mystery Shopping and Competitive Intelligence to deliver in-market data and insights that can't be found anywhere else.

Consulting

Data Collection

Mystery Shopping

Featured in 2025 Buyer's Guide for Shopper Insights

Features and attributes

All-in-one suite

Custom dashboards

E-commerce

Integration w. marketing tools

Mobile ethnography

Multisource data integration

Normative database

Omnichannel

Physical store

VR / AR

What is Tru Market?

Today's B2B and B2C markets can be filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Sales Team Performance, Competitor Attacks, Cross-Selling, and more, are creating a fast-changing in-market landscape in which decision-making is difficult. Managers need greater transparency and greater insight into the in-market environment.


Tru Market can help. Through a proprietary suite of Mystery Shopping Methodologies and Intelligence Gathering Vehicles, Tru Market brings transparency to in-market dynamics.


The core of Tru Market's business is providing pricing, product, sales, and competitive intelligence data via mystery shopping that can’t be found elsewhere. Tru Market also offers Pricing and CX Strategy Consulting. All strategies, playbooks, and digital battle cards are developed based on actual in-market activity, not assumptions.


Tru Market's output is powerful and drives real impact across the enterprise: Pricing strategies that reflect real market dynamics; Margin and revenue optimization; Faster response to market changes and real-time competitive incursions; Improvements in sales team performance and overall customer experience.


Tru Market works confidentially and discreetly with clients across industries and across company size. The majority of Tru Market engagements are conducted in North America and Europe.


Contact Tru Market today at [email protected]. We want to help you find greater transparency in your market.

Services and Expertise

INFO

142 W 57th Street

New York, NY,
United States

10019

Metro: New York (NY)

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John Kottmann

Managing Director

917-419-2187