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Mystery Shopping

Market research companies that observe customer service and sales staff behavior and techniques in a service or retail location. Locate a firm that sends unidentified researchers to pose as shoppers and evaluate employee performance, customer service quality, etc.

42 results are displayed in randomized alpha order, starting with "B", after featured listings.



IntelliShop
IntelliShop

IntelliShop helps companies improve the customer experience, driving improvement in customer satisfaction, loyalty and financial performance.

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Civicom
Civicom

Virtual IDIs, focus groups, online forums, private online communities, and mobile telephone and video research technologies to marketing researchers

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EFG
EFG

USA Full-service one-stop shop for International quantitative and qualitative fieldwork. Top 25 Global Research Firm with large in-house capabilities.

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GfK
GfK

GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions.

Read more about GfK »

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