Advertisement Zappi Store

Mystery Shopping

Market research companies that observe customer service and sales staff behavior and techniques in a service or retail location. Locate a firm that sends unidentified researchers to pose as shoppers and evaluate employee performance, customer service quality, etc.

45 results are displayed in randomized alpha order, starting with "V", after featured listings.

IntelliShop
IntelliShop

IntelliShop helps companies improve the customer experience, driving improvement in customer satisfaction, loyalty and financial performance.

Read more about IntelliShop »


Civicom
Civicom

Virtual IDIs, focus groups, online forums, private online communities, and mobile telephone and video research technologies to marketing researchers

Read more about Civicom »
EFG Worldwide
EFG Worldwide

USA Full-service one-stop shop for Global quantitative and qualitative fieldwork insights. Top 25 Global Research Firm, large in-house capabilities.

Read more about EFG Worldwide »

New! Manage Your Vendors

Related Case Studies