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By improving the customer experience, growing market share, and increasing ROI, Shoppers' View has been helping businesses define and achieve their best for over 20 years. We are one of the top customer experience and mystery shopping providers in the country, providing a variety of services that put our clients on the map and keep them at the top. Our entire staff of managers, schedulers, and evaluators works out of our headquarters full-time. We have a training coordinator who creates procedures and processes to make sure your project is handled quickly and exactly the same way every time. These onsite resources combined with our robust reporting system, allow us to ramp up large projects quickly and not miss a thing! We also are proud to provide our own proprietary hidden-video mystery shopping department with video shoppers located all over North America. Let's talk soon!
4690 Fulton Street E , Ste 101
Ada, Michigan, 49301
United States of America
At Shoppers’ View, we’re often asked about our clients. Who have we worked with, and how have we made an impact? One of the many stories we can tell is of our partnership with Instant C...Read this Case Study
Imagine you’re a restaurant executive, and you’re tasked with setting a new standard for customer service across your locations. Your team develops e...
Today’s retailers know that every moment you have with your customer can provide you with valuable feedback on the products and services you offer, and on the experience your customers have while they’re in your store.
Many of us have been asked to respond to a short survey after a shopping or dining experience. But how many of us ignore the request unless we’ve had a negative ordeal? Surveys can provide businesses with valuable feedback on many different facets of the consumer’s experience. But withRead more »
Today’s customers are well-informed, tech-savvy, and highly experienced with shopping both traditionally and virtually. Because of this, customer expectations for the level of service are dramatically increasing.