Mystery Shopping (hidden video, phone, in-person) Competitive Intelligence Call Quality Assurance Surveys

About

About
By improving the customer experience, growing market share, and increasing ROI, Shoppers' View has been helping businesses define and achieve their best for over 20 years. We are one of the top customer experience and mystery shopping providers in the country, providing a variety of services that put our clients on the map and keep them at the top. Our entire staff of managers, schedulers, and evaluators works out of our headquarters full-time. We have a training coordinator who creates procedures and processes to make sure your project is handled quickly and exactly the same way every time. These onsite resources combined with our robust reporting system, allow us to ramp up large projects quickly and not miss a thing! We also are proud to provide our own proprietary hidden-video mystery shopping department with video shoppers located all over North America. Let's talk soon!

Contact Details

Email : Send an email

Telephone : 6164470097

Key Personnel
Jacob Stroburg
President
616.608.1584
Tony Abbo
Director - Business Development & Sales
616.608.1593
International Capabilities
Social Media
Services

Market Research Specialties

Research Solutions

Business-to-Business Research
Customer Satisfaction / VOC / CX
Customer Satisfaction / VOC / CX
Customer Satisfaction / VOC / CX
Retail Research
Customer Satisfaction / VOC / CX

Research Services

Market Research
Data Collection
Mystery Shopping
Mystery Shopping
Mystery Shopping
Mystery Shopping
Mystery Shopping
Payments & Incentives

Industries & Demographics

Case Studies

Case Studies

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