Market research firms conducting mystery shopping research in competitor shops to observe customer service and sales staff behavior and techniques. Select a company that offers mystery shopping research services.
Client industry / audience: Data Collection,Full Service,International
A healthcare company in the US heard rumors that a firm in China was producing a competitive drug SIS was asked to survey the plant, analyze the number of employees, determine what was being produced at the plant and
Client industry / audience: Data Collection,Full Service,Quantitative Research
A national retail chain with over a 1,000 stores nationwide, annually surveys shoppers in its stores to keep a pulse of their shopping experiences. Prior to working with us, they were spending 3 months to collect data, then 1 month to compile, cle