Top Problem Detection & Customer Dissatisfaction Research Firms

Top market research companies that conduct studies to determine the gap between expectations and deliverables for a product or service, especially customer dissatsfaction. Find a firm to detect problems and provide analysis of the gap between the product and its market performance.

Featured Experts in Top Problem Detection & Customer Dissatisfaction Research Firms

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in Customer Problem Detection / Dissatisfaction

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Compare Customer Problem Detection / Dissatisfaction Companies

Voxco

Voxco

Data Collection

Quantitative Research

Software & Technology

LOCATION

Montreal, Quebec, Canada

Voxco

Data Collection

Quantitative Research

Software & Technology

From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights.

Why choose Voxco

Fully Integrated Software

End-to-end customization

Omnichannel Surveys

Premium 24/7 Support

Real time visual reports

Design Science Group, LLC

Design Science Group, LLC

Focus Group Facility

Recruiting

Qualitative Research

LOCATION

Philadelphia, Pennsylvania

Design Science Group, LLC

Focus Group Facility

Recruiting

Qualitative Research

Usability labs, global reach, and human factors expertise—we support you anytime, anywhere, with research-driven insights.
Forsta

Forsta

Data Collection

Quantitative Research

Software & Technology

LOCATION

London, United Kingdom

Forsta

Data Collection

Quantitative Research

Software & Technology

Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.

Why choose Forsta

Leaders in Market Research and experience management technology

Decades of innovation from FocusVision, Confirmit, Decipher, and Dapresy—all under one roof.

8/10 Leading Market Research agencies choose Forsta

30+ years of experience partnering with the world’s leading market research agencies

Research HX is AI-powered and future-ready, continuously enhanced for speed, security, and innovation.

Dialogue AI

Dialogue AI

Software & Technology

Qualitative Research

LOCATION

Los Angeles, California

Dialogue AI

Software & Technology

Qualitative Research

Dialogue is a customer research platform that helps teams uncover needs, test ideas, and capture authentic feedback through AI-moderated interviews.