A powerful, modular system to handle any phone survey project with maximum efficiency.
Voxco CATI: A global leader in phone interviewing systems. Maximize your ROI with our advanced features, hosting options, seamless telephony integration and flexible pricing of our CATI software.
Voxco Dialer: A state-of-the-art telephony system that further increases the productivity of your survey call center. Integrated with Voxco CATI, they bring unparalleled efficiency to your phone operations.
Voxco TCPA Connect: Offers multiple manual dialing environment scenarios that can be tailored to specific needs. Tailored for US clients looking to comply with new FCC regulation.
Voxco IVR: An Interactive Voice Response survey system that optimizes interviewing resources by blending inbound and outbound calls. It can handle returned calls to improve response rates.
Target audiences or markets: Market Research Firms, Retail, Government and Public Opinion, Media Measurement, Polling, Non-profit, Events, Healthcare, Geriatric Care, Law Firms, Academia, Corporate, Marketing, Advertising.
Limitless survey design capabilities,Integrated Telephony System,Sophisticated fieldwork management tools,Multi-site and remote access flexibility,Seamless multi-channel integration
Key feature description:
Easily create highly complex surveys with advanced question types and multiple conditions. Switch between multiple languages. Change surveys on the go without stopping fieldwork.
Voxco CATI can be seamlessly integrated with an entire own telephony system.
Voxco Dialer further increases the productivity of your survey call center.
Voxco IVR expands your survey call center capabilities.
Maximize response rates with fieldwork tools like time zone management, interviewer roles, and smoothing functions. Create sophisticated sets of calling rules tailored to the reality of each study.
Reduce your call center’s costs by creating an optimal balance between site locations and home offices. With easy, secure remote access your interviewers, home field agents and outsourced interviewers can work from anywhere.
Manage telephone surveys centrally, from a single platform that’s designed to optimize multi-mode studies. Increase respondent engagement with seamless integration of phone, online and offline survey channels.
to download Voxco Phone Survey_Features.pdf
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