Harness our massive dataset of over 300k interviews from a nat. rep. panel
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Data & Analytics
Software & Technology
Software & Technology
Consulting
Data & Analytics
Instant insights
Ad hoc questions
Competitor benchmarking
Customer profiling
Purchase decision analysi
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
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Kansas City, Missouri, United States
Full Service Quantitative Market Research
Video Analysis & Video Analytics
Artificial Intelligence / AI-Powered Insight Platforms
Business Issue: Brand / product / service launch
Full Service Qualitative Market Research
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management