Glass vs SMG

Glass

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SMG

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Company details

Description

Glass is a Market Research + Tech company in the “sweet spot” between platform-first DIY survey platforms and more traditional full-service research agencies. Glass is a survey platform with a direct connection to 100M+ consumers (including B2B partnerships) worldwide. In addition to having access t

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

Consulting
Quantitative Research
Software & Technology

Software & Technology
Consulting
Data & Analytics

Top benefits

Expert researchers
No subscriptions
Competitive costs
Agile speed
Full transparency

XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees

Location

Atlanta, Georgia, United States

Kansas City, Missouri, United States

Market Research Specialties

Consumer Market Research
Online Surveys
Online Research Panels
Market Research Consultants

Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management

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