Create a listing
Follow a step-by-step guide with online chat support to create your very first by yourself.
Let’s talk
Dana Stanley
Greenbook’s Chief Revenue Officer
Kompas Growth+Innovation vs SMG
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Data & Analytics
Consulting
Qualitative Research
Software & Technology
Consulting
Data & Analytics
Top benefits
Quality Insights
Objectives Focus
Depth of Inquiry
Actionable Results
Outstanding Service
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Location
Santa Monica, California, United States
Kansas City, Missouri, United States
Market Research Specialties
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Defend sales, volume
Business Issue: Defend price premium
Business Issue: Defend market share
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management