QUID vs SMG

QUID

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SMG

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Company details

Description

Using Generative AI, Quid is the only platform that gives a holistic view of your customers’ context. Going beyond just capturing data, we look at data through the lens of the future. Smarter than just listening. More intuitive. More insightful. Turning patterns into predictions and predictions into

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

Consulting
Software & Technology

Software & Technology
Consulting
Data & Analytics

Top benefits

XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees

Location

Santa Clara, California, United States

Kansas City, Missouri, United States

Market Research Specialties

Customer Experience Benchmark Studies
Service Quality Needs & Measurement Research
Customer Experience Research
Forecasting & Predictive Analytics
Data Visualization & Dashboarding Software

Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management

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