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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs HumanListening
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
At HumanListening, we believe that behind every statistic lies a unique human story. Our mission is to reveal these lived human experiences at scale, to go beyond obvious answers and discover valuable and impactful insights about your audience.
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Software & Technology
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
AI-powered platform
Qual AI chatbot
Advanced text analytics
Real-time dynamic insight
Data visualization
Location
Kansas City, Missouri, United States
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Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Insight Communities (MROC)
Artificial Intelligence / AI-Powered Insight Platforms
Consumer Market Research
Business-to-Business Research
Text Analytics