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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Kompas Growth+Innovation
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Consulting
Qualitative Research
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Quality Insights
Objectives Focus
Depth of Inquiry
Actionable Results
Outstanding Service
Location
Kansas City, Missouri, United States
Santa Monica, California, United States
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Defend sales, volume
Business Issue: Defend price premium
Business Issue: Defend market share