Sophia Lu

Research Operations Manager

Waymo LLC

Sophia Lu is the Research Operations Manager at Waymo, where she leads the operational strategy behind the company’s Insights Team. She specializes in building scalable, repeatable research frameworks that deliver high-impact insights to accelerate Waymo’s autonomous driving service. Focused on enabling global expansion, Sophia fosters cross-functional partnerships to translate user and operational research into reliable, real-world deployment.

Sessions

Oct 28

11:45 AM - 12:05 PM PDT

Blue Stage

Building & Leading Research Teams

Research Ops & Democratization

Automotive

Fast Research

As companies scale and products evolve quickly, you need timely insights to support that growth. Having the right team and setting them up for success makes all the difference.

Key Takeaways:

1. Build the right team.

2. Give them the tools they need.

3. Choose the right vendors.

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