Companies that offer market research services related to computer hardware. Review and compare vendors able to conduct a research project associated with computer hardware, scanners, modems, printers, monitors, etc.
Steven Yarnell, Paul Anderson, and Lesley Muir of Yarnell Inc.
Several overlapping processes create tension between IT, their users, and outside vendors, which affect the pace of technology adoption. Why vendors see customers as tortoises and customers see vendors as hares.