Recently renovated and spacious. “Top Rated” by Impulse Surveys consecutively since our inception.


Charlotte effortlessly blends big city appeal with small town charm. A well-established market and national hub for banking and finance, the city boasts a population representative of both the regional south and broader country. Charlotte is easily accessible by direct flight from more than 60 cities, and the facility is just 15 minutes from the airport, making it hassle-free to get in and out when you research swings south. Serving the industry since 1986, 20|20 is your trusted, highly rated fieldwork partner in Charlotte with the quality metrics and top-notch amenities to back it. From cutting edge-technology (including streaming, eye tracking, facial coding, usability testing and more) to high-end hospitality services and one of the most experienced teams in the industry, we've got everything you'd want in a facility. Also offering complete online qualitative software and services, as well as nationwide recruiting. See our other locations Nashville, TN and Miami, FL.

Facility Photo Gallery

Facility Details

  • Location: Suburban
  • Building Type: Office
  • Facility Features: Client lounge, High-definition TV, Office services, Onsite parking, Overhead projector, Recording - Audio, Recording - Digital, Recording - Video, Video-conferencing, Video-streaming, Wired broadband, Wireless Internet
  • Travel time from airport: 15 mins
  • Travel time from downtown: 20 mins
  • Recruiting capabilities: We partner to understand objectives and apply that knowledge to our unique high-touch recruiting process, drawing from our large, growing panel. Our quality and fill rates speak for themselves.

Facility Rooms

Room types Dimensions Capacity Observation capacity
Focus Group
20X20 35 12
Focus Group
20X20 35 12
Focus Group
20X20 35 12
Focus Group
20X30 45 16
Focus Group
19X14 8 6

Contact Details

Email : Send an email

Telephone : (704) 494-7873

Key Personnel
Susan Brelewski
Facility Director
Jessica Wilson
Assistant Facility Director
Company Branches
International Capabilities
Social Media

Market Research Specialties

Research Services

Market Research
Qualitative Services
Qualitative Services