AI tools for market research: code open-ended answers, capture voice responses inside surveys, and analyze call-center audio and video interviews.
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Insight Genius builds AI tools for market research. We automate the preparation, never the interpretation: analysts shouldn't lose hours coding verbatims or transcribing audio, because that time is worth more spent on the "so what?". Three products make this possible. Survey Coder PRO (surveycoder.io) codes open-ended questions with AI, human-in-the-loop by design: you define and validate the codebook, the AI codes and flags its doubts, and you approve before exporting. It exports to SPSS, R, Python and Excel, and you can try it free with 250 responses. Voice Capture (voicecapture.ai) adds spoken answers inside your survey: respondents speak instead of typing and AI transcribes in 36 languages. It integrates with Alchemer and QuestionPro, and it is a voice layer built for market research, not for podcasts or meetings. Call Center Understanding (insightgenius.io/call-center-understanding) analyzes 100% of a contact center's calls, not just a QA sample. It captures what the customer said unprompted, not only the reason for the call. We work in AI for Consumer Insights, with a focus on LATAM and Spain.
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