Ipiphany uses AI and NLP to gain a deep understanding of customer feedback data in the same way a human would, to help researchers prioritize action

About

About
Ipiphany has made the impossible possible by enabling researchers to prioritze key areas of business improvement directly from their customer feedback data. This process can go from raw data to an Ipiphany analysis in minutes, allowing researchers to spend more time on implementing customer-centric change and less stuck analyzing and preparing data. Typical issues addressed by Ipiphany • How can I reduce churn? • How can I improve customer experience? • How can I reduce service costs? • What should I prioritise?

Contact Details

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Telephone : +14158002893

Key Personnel
Ritesh Bisoi
Director Business Development
Tony Patrick
Head of Customer Intelligence
International Capabilities
Services

Market Research Specialties

Research Solutions

Customer Satisfaction / VOC / CX
Customer Satisfaction / VOC / CX
Customer Satisfaction / VOC / CX

Research Services

Text Analytics

Industries & Demographics

Related Services & Software