Customer Care Measurement & Consulting vs EurekaFacts

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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EurekaFacts
EurekaFacts

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

EurekaFacts is a full-service market research and analytics firm that delivers consistently superior data-informed solutions, data collection and advanced analytical support.

Full-service marketing research & analytics firm that delivers research-data-informed strategic solutions, data

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Data Collection

  • Full Service

  • Data & Analytics

Top benefits

    • Actionable Insight

    • Cognitive/User Research Expert

    • Data Collection Experts

    • Advanced Analytics & ML

    • ISO 20252 Certified, Secure

    Location

    Alexandria, Virginia, United States

    Rockville, Maryland, United States

    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Association Membership Studies

    • Customer Satisfaction Research

    • Education [market sector expertise]

    • Public Opinion Research

    • Website Usability & UX

    Features and attributes

  • AI-Assisted Data Cleaning
  • AI-Powered Trend Detection
  • Advanced Analytics
  • Analysis of Owned Content
  • BI & Data Visualization
  • Behavioral capabilities
  • Brand management
  • Brand monitoring
  • Competitive Insights
  • Custom tracking surveys
  • Customizable Dashboards
  • Emotion & sentiment in video
  • Ideation and co-creation tools
  • Image and Video Monitoring
  • Image identification
  • Mobile ethnography
  • Mobile usability testing
  • Natural language queries
  • Panel / Panel management
  • Product analytics
  • Qual & quant integration
  • Qual-at-scale platform
  • Qualitative Data Analysis
  • Qualitative recruitment
  • Research communities
  • Social Media & Web Analytics
  • Social Media Monitoring
  • Survey Analysis
  • Text & sentiment analytics
  • Transcription quality
  • Visual analysis tools
  • Web usability testing
  • AI-Assisted Data Cleaning
  • AI-Powered Trend Detection
  • Advanced Analytics
  • Analysis of Owned Content
  • BI & Data Visualization
  • Behavioral capabilities
  • Brand management
  • Brand monitoring
  • Competitive Insights
  • Custom tracking surveys
  • Customizable Dashboards
  • Emotion & sentiment in video
  • Ideation and co-creation tools
  • Image and Video Monitoring
  • Image identification
  • Mobile ethnography
  • Mobile usability testing
  • Natural language queries
  • Panel / Panel management
  • Product analytics
  • Qual & quant integration
  • Qual-at-scale platform
  • Qualitative Data Analysis
  • Qualitative recruitment
  • Research communities
  • Social Media & Web Analytics
  • Social Media Monitoring
  • Survey Analysis
  • Text & sentiment analytics
  • Transcription quality
  • Visual analysis tools
  • Web usability testing
  • Images

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    EurekaFacts

    ISO 20252 Certified

    EurekaFacts

    EurekaFacts