Customer Care Measurement & Consulting vs Escalent

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

When advantage matters, Escalent Group—Escalent, C Space, Hall & Partners—delivers. We are an award-winning research, data analytics and advisory firm that blends deep industry expertise with responsible, human-guided AI to help organizations navigate disruption and grow with confidence. By u

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Data & Analytics

  • Consulting

  • Full Service

Top benefits

    • Brand Management

    • Product Innovation

    • Customer Experience

    Location

    Alexandria, Virginia, United States

    Livonia, Michigan, United States

    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Full Service Market Research

    • Customer Experience Research

    • Brand Image Tracking

    • Product Market Research

    • B2B Research Market & Competitive Intelligence

    Features and attributes

  • AI-Enhanced Moderation
  • Advanced Video Analytics
  • Brand Advocacy Communities
  • Conversational Surveys
  • Customer Support Communities
  • Insight Communities
  • Integration Ecosystems
  • Live Forums and Chats
  • Mobile-First
  • Workflow Automation
  • AI-Enhanced Moderation
  • Advanced Video Analytics
  • Brand Advocacy Communities
  • Conversational Surveys
  • Customer Support Communities
  • Insight Communities
  • Integration Ecosystems
  • Live Forums and Chats
  • Mobile-First
  • Workflow Automation
  • Сredentials

    Ratings & Testimonials

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    5

    Based on 1 ratings

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