Customer Care Measurement & Consulting vs Escalent

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

Escalent turns deep understanding of our clients’ worlds into smarter strategies, transforming human and market insight into decisive action. In 2023, Escalent acquired C Space and Hall & Partners to create a union of industry intelligence, customer insight and brand strategy—three distinct p

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Data & Analytics

  • Consulting

  • Full Service

Top benefits

    • Industry Intelligence

    • Data-Driven Strategies

    • Human-Guided AI

    • Innovative MR Solutions

    Location

    Alexandria, Virginia, United States

    Livonia, Michigan, United States

    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Full Service Market Research

    • Customer Experience Research

    • Brand Image Tracking

    • Product Market Research

    • B2B Research Market & Competitive Intelligence

    Features and attributes

  • AI-Enhanced Moderation
  • Advanced Video Analytics
  • Brand Advocacy Communities
  • Conversational Surveys
  • Customer Support Communities
  • Insight Communities
  • Integration Ecosystems
  • Live Forums and Chats
  • Mobile-First
  • Workflow Automation
  • AI-Enhanced Moderation
  • Advanced Video Analytics
  • Brand Advocacy Communities
  • Conversational Surveys
  • Customer Support Communities
  • Insight Communities
  • Integration Ecosystems
  • Live Forums and Chats
  • Mobile-First
  • Workflow Automation
  • Сredentials

    Ratings & Testimonials

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    5

    Based on 1 ratings

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