Customer Care Measurement & Consulting vs The Sound

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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The Sound
The Sound

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

The Sound is a Global Consumer Research, Brand Strategy and Product Innovation agency, applying leading edge market research techniques, technologies and marketing models to solve client brand, marketing, communications and product challenges.


We are a team of brand experts, stra

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Data & Analytics

  • Consulting

  • Full Service

Top benefits

    • We are outcome driven

    • We put empathy first

    • We see humans in data

    • We see what others don't

    • We drive real growth

    Location

    Alexandria, Virginia, United States

    Chicago, Illinois, United States

    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Business Issue: Brand / product / service launch

    • Advertising Research

    • Advertising Communication Strategy Research

    • International Market Research with Consumers

    • Idea Generation

    Features and attributes

  • Asynchronous platform
  • Custom tracking surveys
  • Mobile platform
  • Omnibus brand tracking
  • Physical product testing
  • Product analytics
  • Qual & quant integration
  • Synchronous platform
  • Text & sentiment analytics
  • Unmoderated testing tools
  • Asynchronous platform
  • Custom tracking surveys
  • Mobile platform
  • Omnibus brand tracking
  • Physical product testing
  • Product analytics
  • Qual & quant integration
  • Synchronous platform
  • Text & sentiment analytics
  • Unmoderated testing tools