The Sound vs SMG
Company details
Description
The Sound is a Global Consumer Research, Brand Strategy and Product Innovation agency, applying leading edge market research techniques, technologies and marketing models to solve client brand, marketing, communications and product challenges.
We are a team of brand experts, stra
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Data & Analytics
Consulting
Full Service
Software & Technology
Consulting
Data & Analytics
Top benefits
We are outcome driven
We put empathy first
We see humans in data
We see what others don't
We drive real growth
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Location
Chicago, Illinois, United States
Kansas City, Missouri, United States
Market Research Specialties
Business Issue: Brand / product / service launch
Advertising Research
Advertising Communication Strategy Research
International Market Research with Consumers
Idea Generation
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management