Customer Care Measurement & Consulting vs SMG

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software-with-a-service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Software & Technology

  • Consulting

  • Data & Analytics

Top benefits

    • XM Platform & Service

    • Increase ROI

    • Actionable Insights

    • Retain Customers and Employees

    Location

    Alexandria, Virginia, United States

    Kansas City, Missouri, United States

    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Brand Positioning Research

    • Enterprise Feedback Management

    • Customer Experience Research

    • Customer Satisfaction Research

    • Artificial Intelligence / AI-Powered Insight Platforms

    Images

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    SMG