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Dana Stanley
Greenbook’s Chief Revenue Officer
Customer Care Measurement & Consulting vs Tru Market
Company details
Description
Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa
Today's B2B and B2C markets can be filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Sales Team Performance, Competitor Attacks, Cross-Selling, and more, are creating a fast-changing in-market landscape in which d
Type of company
Data & Analytics
Consulting
Data Collection
Consulting
Data Collection
Mystery Shopping
Location
Alexandria, Virginia, United States
New York, New York, United States
Market Research Specialties
Customer Experience Research
Business-to-Business Research
Data Collection Field Services
Healthcare & Medical [market sector expertise]
Prescription Medicines [market sector expertise]
Business Issue: Defend price premium
B2B Research Market & Competitive Intelligence
Customer Experience Benchmark Studies
Customer Problem Detection / Dissatisfaction
Consumer Purchase Behavior Research