GAPbuster Worldwide (GBW) vs The Sound

GAPbuster Worldwide (GBW)
GAPbuster Worldwide (GBW)

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The Sound
The Sound

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Company details

Description

GBW has provided a wide range of customer experience (CX) measurement programs around the world for over 25 years.
We work with some of the worlds largest brands & retailers to deliver bespoke measurement programs that meet specific business objectives.
These include:
Mystery Shopping

The Sound is a Global Consumer Research, Brand Strategy and Product Innovation agency, applying leading edge market research techniques, technologies and marketing models to solve client brand, marketing, communications and product challenges.


We are a team of brand experts, stra

Type of company

  • Data & Analytics

  • Consulting

  • Mystery Shopping

  • Data & Analytics

  • Consulting

  • Full Service

Top benefits

  • Full CX Measurement Offer

  • Unparalleled Global Reach

  • Custom Design Programmes

  • Full Serve CX Consultancy

  • Unique Reporting Platform

  • We are outcome driven

  • We put empathy first

  • We see humans in data

  • We see what others don't

  • We drive real growth

Location

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Chicago, Illinois, United States

Market Research Specialties

  • Global Market Research Capabilities

  • Customer Experience Research

  • Customer NPS Measurement

  • Mystery Shopping

  • Mystery Shopping in Competitor Shops

  • Business Issue: Brand / product / service launch

  • Advertising Research

  • Advertising Communication Strategy Research

  • International Market Research with Consumers

  • Idea Generation

Features and attributes

  • Asynchronous platform
  • Custom tracking surveys
  • Mobile platform
  • Omnibus brand tracking
  • Physical product testing
  • Product analytics
  • Qual & quant integration
  • Synchronous platform
  • Text & sentiment analytics
  • Unmoderated testing tools
  • Asynchronous platform
  • Custom tracking surveys
  • Mobile platform
  • Omnibus brand tracking
  • Physical product testing
  • Product analytics
  • Qual & quant integration
  • Synchronous platform
  • Text & sentiment analytics
  • Unmoderated testing tools