Since 1986, SOM has been on a constant mission to provide its clients with strategic information to help them make better business decisions. Wherever this information lies, we are committed to getting it for you and presenting it in a clear and concise format. We believe that Canadian consumers
Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-ce
Full Service
Focus Group Facility
Quantitative Research
Full Service
Qualitative Research
Quantitative Research
BX, CX, EX capabilities
US experience
Bain & Company Partner
Qualtrics Gold Partner
Quebec consumer panel
Customer Experience
Behavioral Analytics
Brand Marketing & CRM
Growth Strategy
Product Design
Montreal, Quebec, Canada
New York, New York, United States
Customer Experience Research
Business-to-Business Research
Consumer Market Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers
Welcome Desk
Waiting Room
Focus Group Room
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