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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs BoltChatAI
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
BoltChatAI is an AI-powered qualitative research platform built to deliver global consumer insights at scale. Through AI-moderated, real-time conversations, it moves beyond static questioning to uncover richer, more authentic responses from consumers.
Its powerful feature set includes smart
Type of company
Software & Technology
Consulting
Data & Analytics
Software & Technology
Qualitative Research
Data & Analytics
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Location
Kansas City, Missouri, United States
London, United Kingdom
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Artificial Intelligence / AI-Powered Insight Platforms
Online In-Depth & One-on-One Interviews
AI-Moderated Interviews (Live Qual with AI)
Automated Market Research Platforms
Business Issue: Develop, revitalise market
Features and attributes
Сredentials
Ratings & Testimonials
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