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Dana Stanley
Greenbook’s Chief Revenue Officer
Tru Market vs Customer Care Measurement & Consulting
Company details
Description
Today's B2B and B2C markets can be filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Sales Team Performance, Competitor Attacks, Cross-Selling, and more, are creating a fast-changing in-market landscape in which d
Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa
Type of company
Consulting
Data Collection
Mystery Shopping
Data & Analytics
Consulting
Data Collection
Location
New York, New York, United States
Alexandria, Virginia, United States
Market Research Specialties
Business Issue: Defend price premium
B2B Research Market & Competitive Intelligence
Customer Experience Benchmark Studies
Customer Problem Detection / Dissatisfaction
Consumer Purchase Behavior Research
Customer Experience Research
Business-to-Business Research
Data Collection Field Services
Healthcare & Medical [market sector expertise]
Prescription Medicines [market sector expertise]