Eric Knoben

Head of Insights

Listen

Eric has spent 15 years in the insights industry, including as VP of Product Strategy at The Harris Poll and most recently as founder and President of Emerald Research Group, a full-service market research firm. For much of his career he worked embedded in Microsoft's product teams. He was one of Listen Labs' earliest customers, using AI-moderated research across client engagements before joining the company to lead its in-house insights team. At Listen, he guides research methodology and works with customer insights teams on operationalizing AI in their research practice. He is based in Seattle.