It’s never been easier to create, but it's harder to create well. As output grows, quality is slipping, widening the gap between what gets built and what actually resonates with people.
In this fireside chat, Bloomberg’s Arty Rivera brings a perspective shaped by years of applying human-centered design not just to products, but to how organizations make decisions. His work goes beyond usability, digging into the emotional drivers behind everyday behaviors and helping teams connect what they build to what people actually need in the moments that matter.
Together, we’ll explore what it takes to raise the bar: moving past volume and velocity to design experiences grounded in real human context. We will also examine why the ability to think critically about people, not just outputs, is becoming the difference between noise and meaningful impact.