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Rachael Lynn

President

Focus Forward

Rachael Lynn is President of Focus Forward, a national qualitative research recruiting and field management firm supporting leading brands, agencies, and consultancies across the U.S. With more than a decade of experience in market research operations and client strategy, Rachael is known for building high-performing teams, strengthening operational infrastructure, and elevating the role of recruiting as a strategic driver of research success. Her leadership focuses on bridging execution with vision — ensuring that behind every successful study is a disciplined operational foundation. A passionate advocate for professional growth within the insights industry, Rachael speaks on leadership, operational excellence, and the evolving future of qualitative research.

Sessions

Apr 30

11:15 AM - 11:35 AM EDT

Yellow Stage

AI in Qual & Quant

Research Technology (ResTech)

AI in Recruiting: What's Working, What's Not, & What's Next

A practical look at where AI helps in respondent recruitment. And where human expertise still makes all the difference
Key Takeaways:
1. AI is your assistant, not your final answer
2. Respondent phone screen is our superpower
3. The best teams don't choose AI or human. They choose both

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