Wait, I can do what? (A study of Amazon and Netflix on-demand video services)

This report shares findings on the user experience for Netflix and Amazon On-Demand movie services. Follow the process of Catalyst Group from stated objectives through observations and insights.

This report shares findings on the user experience for Netflix and Amazon On-Demand movie services. Follow the process of Catalyst Group from stated objectives through observations and insights.

A $99 Roku digital video player and Netflix account (which a lot of people already have) is all you need to watch a ton of free movies and TV shows, on your TV, without needing to take the extra (often difficult, sometimes impossible) step of connecting a PC to the TV. You can also rent or buy digital video through Amazon Video on Demand and watch live baseball games through MLB.com.

This seemed like a pretty good deal to us so we thought we’d give it a try and also see what a few “ordinary folks” had to say. That’s just what we do. People were impressed – but there were some issues (aren’t there always?).

This content from November 2009 is also in pdf format.

This content was provided by Catalyst Group. Visit their website at www.catalystnyc.com.

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