Meticulous planned Competitive Intelligence, Customer Journey Mapping, Mystery Shopping, New Market Assessments, New Product Research. 31 years


Meticulously planned Competitive Intelligence, Competitor Benchmarking, Customer Journal Mapping, Mystery Shopping, Market Viability Assessments and New Product Research

31 years market tested experience

“I had the pleasure of working with Market Alert on a number of research projects. they are thoughtful, efficient, ethical and get the answers that inform strategic planning." Tom Handel, General Manager / President at Meridian Medical Technologies, Inc. a Pfizer company

“Market Alert provided competitive intelligence services that were a key contributor to the success of some of our major brand initiatives at TD Bank. They are very resourceful, insightful individual, and always goes above and beyond to meet and in many cases exceeds their client’s expectations!” Jackie Mohammed Market Research Consultant, Celgene

“I engaged Market Alert on several US competitor research and mystery shop assignments. Their knowledge and ability is 1st rate. I also appreciated their ability to cut through the clutter and quickly seize on and communicate the core issues. I highly recommend Market Alert for any org. wishing to understand themselves, their customers and their competitors better.” Christian Bulgair, President Supply Chain Management Assoc.

5 senior research consultants

Author, “Competitive Intelligence Manual for Marketing Practitioners”

Awarded 2016 Best Qualitative Research Project, "Customer Journey Map", Market Research Intelligence Association

We go a full step further than other market intelligence suppliers by:

a) Blending focus groups, in depth interviews and online surveys with mystery shopping and competitive intelligence

b) Conducting additional research at no extra cost.

c) Providing free training with each study request.

Contact Details

Website :

Email : Send an email

Telephone : 1 705 653 0660

Key Personnel
David Lithwick
1 705 653 0660
International Capabilities
Social Media

Market Research Specialties

Research Solutions

Business-to-Business Research
Customer Satisfaction / VOC / CX
International Research
Product Research
Customer Satisfaction / VOC / CX
Shopper Research

Research Services

Market Research
Mystery Shopping
Mystery Shopping

Industries & Demographics

Case Studies

Case Studies

View All


View All