TranscriptionWing, a service of Civicom

TranscriptionWing™ provides precise and accurate audio and video transcriptions of your market research recordings in the format of your choice. In three simple steps, you can upload recordings and receive your transcripts at affordable rates.

TranscriptionWing also allows clients to choose from a variety of turnaround times to better meet their project deadlines.

Focus Group Transcriptions - TranscriptionWing doesn’t just transcribe one-on-one interviews for market research: we can transcribe focus group discussions as well. Our knowledgeable staff of transcriptionists offers focus group discussion transcripts globally and in multiple languages.

ListenLink - ListenLink™ is TranscriptionWing’s free proprietary feature that helps market researchers better understand unclear words. Appearing as hyperlinks in your transcript, ListenLink directs users to a specific part of your recording so you can cross-reference your data and ensure that every unintelligible word in your transcript is rectified.

Closed Captioning - Make your videos accessible by allowing TranscriptionWing to add closed captions. Created by an all-human team of professionals, we are compliant with the Americans with Disabilities Act, FCC regulations, and other accessibility laws. All captioning projects undergo a three-stage proofing process to ensure your captions are accurate and in sync with your videos.

AI-Generated Transcript Cleanup - AI is a speedy way of producing market research transcripts but they’re not always accurate. With the aid of TranscriptionWing’s all-human editing team, we can bring your AI-generated transcriptions up to standard by cleaning up any mistakes and inaccuracies.

Translations - Want your market research transcriptions to reach a global audience? TranscriptionWing can translate your transcriptions from English to any foreign language of your choosing and vice versa. We support up to 183 languages.