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Dana Stanley
Greenbook’s Chief Revenue Officer
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Voxco
From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights.
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Voxco Multi-mode Surveys & Ascribe Text Analytics
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Key features:
Limitless survey design capabilities
Easily create highly complex surveys with advanced question types and multiple conditions. Switch between multiple languages. Change surveys on the go without stopping fieldwork.
Integrated Telephony System
Voxco CATI can be seamlessly integrated with an entire own telephony system. Voxco Dialer further increases the productivity of your survey call center. Voxco IVR expands your survey call center capabilities.
Sophisticated fieldwork management tools
Maximize response rates with fieldwork tools like time zone management, interviewer roles, and smoothing functions. Create sophisticated sets of calling rules tailored to the reality of each study.
Multi-site and remote access flexibility
Reduce your call center’s costs by creating an optimal balance between site locations and home offices. With easy, secure remote access your interviewers, home field agents and outsourced interviewers can work from anywhere.
Seamless multi-channel integration
Manage telephone surveys centrally, from a single platform that’s designed to optimize multi-mode studies. Increase respondent engagement with seamless integration of phone, online and offline survey channels.
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