Yogi

Yogi is a SaaS tool that helps companies to gather and decipher unstructured customer feedback. Using proprietary Natural Language Processing algorithms, Yogi provides extended insight beyond standard techniques like sentiment analysis and word clouds, towards richer results focused on what customers are actually talking about across various channels. This allows executives, product managers, and consumer insight managers to better answer critical questions (e.g. how has our new marketing campaign changed how consumers talk about our product) that lead to tangible improvements.