- Director - Sales
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Dscout is a mobile app that makes it incredibly easy to engage audiences in sharing real-world experiences in realtime. Our participants, "scouts", share their moments (of delight, frustration, unboxing, shopping or anything else) that matter to them, in the form of photos, videos and text. Dscout offers full-service consulting as well as self-service use of the dscout platform. What started as an experiment by Gravitytank, a Chicago-based innovation firm, has spun out into a standalone service in 2011.
114 W Illinois St , Suite 400
Chicago, Illinois, 60654
United States of America, Chicago (IL--IN--WI)
Instant information, instant credit, instant connection, instant stuff on my doorstep.
Like interactivity, mobile, and "smart" technologies before it, "instant&nbs...Read this Case Study
When we do our own product research with dscout users, we like to hear what they love of about our products, but what we really want to learn about are the not-so-good things; the things that slow them down, make no sense and drive them crazy.
During a recent webinar with Jen Romano-Bergstrom, we walked through a mobile app research project focused on user experience. With a mobile-first methodology and platform, dscout is perfect for understanding mobile experiences of your users. Participants are able to share their screensRead more »
One of the fundamental challenges of understanding people’s “actual” experience of a mobile app is researching without coloring their experience with your presence. How do you see what users are experiencing without changing what they are experiencing by observing them?