itracks provides secure online focus group, interview and online discussion board software and support services.
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Virtual Backroom with Video/Text Communication
Stakeholders can benefit from seeing the research live as it happens in the privacy of the backroom, where they can communicate with each other and the moderator via both text chat and the backroom video mosaic. All fully hidden from the main room.
Video and Text Focus Groups/ Interviews
Use it for video focus groups, in-depth-interviews, or text-based focus groups all from one easy to use platform. Great for hybrid studies and decreases the learning curve!
Time Selection / Automated Scheduling
Scheduling is easy with participant time selection. When activated, participants choose the time that works for them and are automatically assigned to the appropriate group, so the only calendar you need to worry about is yours.
High Quality Single Stream Video/ Audio Recordings
Access high quality single-stream audio and video outputs for reporting and analysis. Group mosaic with collective video and audio is also available for download within the platform.
Custom Branding
Customize the platform, and create your company’s own virtual branded facility with our Agency package.
Participant Recruitment
Use our OnlyQual / itracks Trusted Partner Network to easily send your proposal out to several pre-vetted recruiters for bid so they can help you find the right participants for your project. Access itracks network of expert online moderators too.