Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses.
Combining text data with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
<Highlight is the leading purpose-built software for product developers & marketers to innovate, renovate, and make critical decisions with confidence.
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Data & Analytics
Software & Technology
Data & Analytics
Qualitative Research
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
>90% Completion Rates
<1 Week to Data
Turnkey Logistics
High Quality Respondents
Real-Time Data Dashboards
Zürich, Switzerland
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Open-End & Verbatim Response Coding
Artificial Intelligence / AI-Powered Insight Platforms
Text Analytics
Consumer Trends Research
Customer Experience Benchmark Studies
Home Use Tests
Foods & Nutrition [market sector expertise]
Pet Owners / Foods / Supplies [market sector expertise]
Alcoholic Beverages [market sector expertise]
Cosmetics & Beauty Aids [market sector expertise]