Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
We are the only real-time insights enablement platform you need to uncover the insights that truly matter. Our methodology produces insight
Data & Analytics
Software & Technology
Data & Analytics
Quantitative Research
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Fast, Agile and Custom
Real-Time Forecasting
Highest Quality Sample
Always-on Segmentations
Real-Time Tracking
Zürich, Switzerland
Pittsburgh, Pennsylvania, United States
Artificial Intelligence / AI-Powered Insight Platforms
Open-End & Verbatim Response Coding
Text Analytics
Customer Experience Benchmark Studies
Customer Satisfaction Research
Consumer Trends Research
Consumer Market Research
Secondary & Desk Market Research
Online Proprietary Research Panels
Artificial Intelligence / AI-Powered Insight Platforms
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