Convo vs Touchstone Research, Inc.

Touchstone Research, Inc.
Touchstone Research, Inc.

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Company details

Description

Convo is an AI-moderated user research platform built on a human-in-the-loop approach: AI agents run the interviews and first-pass analysis at scale, while your researchers stay in control. Researchers own the study design, the direction, and the final insight. It's built to amplify your team, no

Touchstone Research is a tech-driven, full-service market research partner with 35+ years of experience helping leading brands make confident, decision-ready choices. We operate as an embedded extension of your team across qualitative, quantitative, UX, and community methodologie

Type of company

  • Qualitative Research

  • Software & Technology

  • Full Service

  • Qualitative Research

  • Quantitative Research

  • Full Service

Top benefits

    • Youth, Gen Z & Family Experts

    • In-House Recruitment & Vetting

    • Proprietary Research Tech

    • SOC 2 cert & COPPA compliant

    • Global Research, 60+ Markets

    Location

    Amsterdam, Netherlands

    New Haven, Connecticut, United States

    Market Research Specialties

    • Customer Problem Detection / Dissatisfaction

    • Website Usability & UX

    • Customer NPS Measurement

    • User Testing

    • A/B Testing Website Research

    • Full Service Market Research

    • Insight Communities (MROC)

    • Online Surveys

    • Recruiting for Focus Groups

    • Market Research with Children

    Features and attributes

  • AI-Enhanced Moderation
  • Advanced Analytics
  • Advanced Video Analytics
  • Asynchronous platform
  • Brand Advocacy Communities
  • Brand management
  • Brand monitoring
  • Collaboration & Storytelling
  • Competitive Insights
  • Conversational Surveys
  • Custom tracking surveys
  • Customer Support Communities
  • E-commerce
  • Emotion & sentiment in video
  • Gen AI summaries & insights
  • Ideation and co-creation tools
  • Image identification
  • Insight Communities
  • Live Forums and Chats
  • Mobile UX and accessibility
  • Mobile ethnography
  • Mobile platform
  • Mobile usability testing
  • Mobile-First
  • Normative database
  • Panel / Panel management
  • Physical product testing
  • Physical store
  • Product analytics
  • Qual & quant integration
  • Qual-at-scale platform
  • Qualitative Data Analysis
  • Qualitative recruitment
  • Research communities
  • Social Media & Web Analytics
  • Survey Analysis
  • Synchronous platform
  • Synthetic Data & Participants
  • Transcription quality
  • Unmoderated testing tools
  • VR / AR
  • Visual analysis tools
  • Web usability testing
  • AI-Enhanced Moderation
  • Advanced Analytics
  • Advanced Video Analytics
  • Asynchronous platform
  • Brand Advocacy Communities
  • Brand management
  • Brand monitoring
  • Collaboration & Storytelling
  • Competitive Insights
  • Conversational Surveys
  • Custom tracking surveys
  • Customer Support Communities
  • E-commerce
  • Emotion & sentiment in video
  • Gen AI summaries & insights
  • Ideation and co-creation tools
  • Image identification
  • Insight Communities
  • Live Forums and Chats
  • Mobile UX and accessibility
  • Mobile ethnography
  • Mobile platform
  • Mobile usability testing
  • Mobile-First
  • Normative database
  • Panel / Panel management
  • Physical product testing
  • Physical store
  • Product analytics
  • Qual & quant integration
  • Qual-at-scale platform
  • Qualitative Data Analysis
  • Qualitative recruitment
  • Research communities
  • Social Media & Web Analytics
  • Survey Analysis
  • Synchronous platform
  • Synthetic Data & Participants
  • Transcription quality
  • Unmoderated testing tools
  • VR / AR
  • Visual analysis tools
  • Web usability testing
  • Сredentials

    Ratings & Testimonials

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    5

    Based on 6 ratings

    See details

    Images

    Convo

    Convo

    Touchstone Research, Inc.

    Touchstone Research, Inc.

    Touchstone Research, Inc.

    Recognition

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    Recommended by Clients [2026]

    Recommended by Clients [2026]