Customer Care Measurement & Consulting vs Phebi.AI

Customer Care Measurement & Consulting
Customer Care Measurement & Consulting

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Company details

Description

Customer Care Measurement & Consulting, LLC (CCMC) is a marketplace leader in measuring and managing the customer experience through proprietary analytical and modeling tools designed to ensure actionable results and a better ROI on your customer experience investments. Tailored to meet compa

People don’t always say what they really think and feel. Phebi gives market researchers and CX pros fresh insights into people’s experiences, intentions, wants, and needs, making it easy to find the story in every voice. Phebi's innovative software combines voice tech, proven behavioral science,

Type of company

  • Data & Analytics

  • Consulting

  • Data Collection

  • Data & Analytics

  • Data Collection

  • Software & Technology

Top benefits

    • Reveal what people feel

    • Detect 'System 1' emotion

    • Works with audio & video

    • Capture, analyze, share

    • Use in quant, qual & CX

    Location

    Alexandria, Virginia, United States

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    Market Research Specialties

    • Customer Experience Research

    • Business-to-Business Research

    • Data Collection Field Services

    • Healthcare & Medical [market sector expertise]

    • Prescription Medicines [market sector expertise]

    • Artificial Intelligence / AI-Powered Insight Platforms

    • Voice Analysis / Analytics Research

    • Emotional Measurement

    • Video Analysis & Video Analytics

    • Automated Speech Transcription

    Features and attributes

  • Text & sentiment analytics
  • Text & sentiment analytics
  • Images

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    Phebi.AI

    Phebi.AI