Phebi.AI

Phebi.AI software for quant, qual and CX captures audio and video then analyzes voice signals to provide fresh insights text analysis alone can’t.

Data & Analytics

Data Collection

Software & Technology

Featured in 2025 Buyer’s Guide for User Research

Last updated on October 1st, 2026

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What is Phebi.AI?

People don’t always say what they really think and feel. Phebi uses voice tech, proven behavioral science and AI to give health and market researchers and CX pros fresh insights into people’s reactions, experiences, intentions, wants, and needs that text analysis alone can't. With Phebi it’s fast and easy to get richer context, gain deeper understanding, uncover ‘a-ha’ moments, and tell a more complete story that drives better outcomes. The software is a fast, easy add-on to popular survey platforms for audio and video data collection, including via AI-based probing questions, or you may upload audio and video files. It also can be used in real-time during interviews and focus groups. Phebi instantly transcribes and translates what people say. It uses voice signals like rate, pitch, and tone to apply proven behavioral science to create expression intelligence that includes intensity scores aligned with emotions. You may look at the raw data and the scores by subgroup, theme, and/or tag; use an AI Co-pilot to summarize and analyze both the words people use and the associated scores, do analysis with interactive visualizations; and filter, drag, and drop to create showreels that deliver memorable presentations. Phebi is an affordable addition to your research toolkit; it is available per project and via enterprise licenses. Professional services that help you analyze people's expressions (or do it for you) are available, as is an API. Phebi also offers software for automated voice surveys (IVR), real-time capture and transcription of OE responses in CATI surveys, and AI-Moderated Interviews. For more information, visit https://phebi.ai or email [email protected].

Research Software and Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Managed service

Mobile

Pricing details

One-time license

Annual subscription

Monthly subscription

Support

Email / Help desk

FAQs / Forum

Knowledge base

Phone

Training

Documentation

Videos

Live online

On demand

Phebi.AI Services and Expertise

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