Datagame vs SMG

Company details

Description

In a world of falling response rates, we all know that an engaged participant provides better quality data. Gamification has been proven to reduce survey fatigue, improve respondent satisfaction and increase response rates by 10-20%. But when it comes to improving data quality, researchers often don

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

  • Consulting

  • Full Service

  • Software & Technology

  • Software & Technology

  • Consulting

  • Data & Analytics

Top benefits

  • Gamification experts

  • Consultative mindset

  • Technology agnostic

  • Award-winning creatives

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

Location

Collingswood, New Jersey, United States

Kansas City, Missouri, United States

Market Research Specialties

  • Gamification & Research Games

  • Prescription Medicines [market sector expertise]

  • OTC Medicines [market sector expertise]

  • Healthcare & Medical [market sector expertise]

  • Market Research with Doctors & Physicians

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management