Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklists and
Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-ce
Mystery Shopping
Quantitative Research
Qualitative Research
Full Service
Qualitative Research
Quantitative Research
Customer Experience
Behavioral Analytics
Brand Marketing & CRM
Growth Strategy
Product Design
Alpharetta, Georgia, United States
New York, New York, United States
Business-to-Business Research
Consumer Trends Research
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers