Material is an intelligent growth company. Fueled by a powerful core in market research, behavioral science and data analytics, Material has a fifty-year history of building customer intelligence into brands and experiences that compete and win. Material works with world-class companies to antici
Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklists and
Full Service
Qualitative Research
Quantitative Research
Mystery Shopping
Quantitative Research
Qualitative Research
Intelligent Growth
Behavioral Analytics
Brand Marketing & CRM
Customer Experience
Product Design
New York, New York, United States
Alpharetta, Georgia, United States
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers
Business-to-Business Research
Consumer Trends Research
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research