SOM vs Touchstone Research, Inc.

SOM

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Touchstone Research, Inc.

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Company details

Description

Since 1986, SOM has been on a constant mission to provide its clients with strategic information to help them make better business decisions. Wherever this information lies, we are committed to getting it for you and presenting it in a clear and concise format. We believe that Canadian consumers

Touchstone Research is a tech-driven, full-service market research partner with 35+ years of experience helping leading brands make confident, decision-ready choices. We operate as an embedded extension of your team across qualitative, quantitative, UX, and community methodologie

Type of company

Full Service
Focus Group Facility
Quantitative Research

Qualitative Research
Quantitative Research
Full Service

Top benefits

BX, CX, EX capabilities
US experience
Bain & Company Partner
Qualtrics Gold Partner
Quebec consumer panel

Youth, Gen Z & Family Experts
In-House Recruitment & Vetting
Proprietary Research Tech
SOC 2 cert & COPPA compliant
Global Research, 60+ Markets

Location

Montreal, Quebec, Canada

New Haven, Connecticut, United States

Market Research Specialties

Customer Experience Research
Business-to-Business Research
Consumer Market Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management

Full Service Market Research
Insight Communities (MROC)
Online Surveys
Recruiting for Focus Groups
Market Research with Children

Features and attributes

AI-Enhanced Moderation

Advanced Analytics

Advanced Video Analytics

Asynchronous platform

Brand Advocacy Communities

Brand management

Brand monitoring

Collaboration & Storytelling

Competitive Insights

Conversational Surveys

Custom tracking surveys

Customer Support Communities

E-commerce

Emotion & sentiment in video

Gen AI summaries & insights

Ideation and co-creation tools

Image identification

Insight Communities

Live Forums and Chats

Mobile UX and accessibility

Mobile ethnography

Mobile platform

Mobile usability testing

Mobile-First

Normative database

Panel / Panel management

Physical product testing

Physical store

Product analytics

Qual & quant integration

Qual-at-scale platform

Qualitative Data Analysis

Qualitative recruitment

Research communities

Social Media & Web Analytics

Survey Analysis

Synchronous platform

Synthetic Data & Participants

Transcription quality

Unmoderated testing tools

VR / AR

Visual analysis tools

Web usability testing