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Dana Stanley
Greenbook’s Chief Revenue Officer
VideoMining vs SMG
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Data & Analytics
Quantitative Research
Software & Technology
Software & Technology
Consulting
Data & Analytics
Top benefits
AI-Powered Technology
Observational Research
In-Store Behavior Experts
Path to Purchase Insights
Shopper Insight Expertise
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Location
State College, Pennsylvania, United States
Kansas City, Missouri, United States
Market Research Specialties
Shopper Insights
Ethnography
Retail Research - Store Layout/Design/Flow/Signage
Shopper Journey Mapping
Packaged Goods [market sector expertise]
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management